Go live for $29/mo. Shared plates handled. Catering captured 24/7.
Hero handles complex shared-plate orders, dietary restriction questions, and catering inquiries around the clock — while your team serves the dining room.
THE PROBLEM
Shared plates, dietary restrictions, and catering inquiries demand careful handling — and rushed staff during service can't give them the attention they deserve.
"We want hummus, baba ghanoush, 3 shawarmas — one with no onion — and a falafel platter for the table." Shared-plate orders over the phone require careful listening. One mistake ruins the whole spread.
Gluten-free, dairy-free, nut-free, vegan — Mediterranean menus touch every dietary need. Callers ask detailed questions before ordering. Staff guessing costs you a table and a review.
A catering inquiry for 50 people is worth $600+. But it hits during dinner service when staff can't properly capture headcount, dietary needs, and event dates. Those calls go to voicemail and never call back.
THE SOLUTION
Every shared plate, every dietary question, every catering inquiry — handled perfectly while your team focuses on hospitality.
Hero handles complex multi-dish orders with individual modifiers perfectly. "Hummus for the table, shawarma no onion for one, falafel plate for another" — all captured accurately.
Hero knows which dishes are vegan, gluten-free, or nut-free and communicates it confidently. No more staff guessing — every dietary caller gets a confident, accurate answer.
Hero captures full catering inquiries 24/7 — event date, headcount, dietary needs, budget — and routes them to you instantly. Never lose a $600 catering order to voicemail again.
Groups that order every Friday? Hero remembers their usual spread. "Same mezze platter for 6?" One yes — paid, in queue, done.
Takeout orders go directly to your POS. Catering inquiries get routed to your email or CRM. Nothing falls through the cracks.
Hero sends a single pay link for any order size. Group of 10? One link, one payment. No confusion, no back-and-forth.
RESULTS MEDITERRANEAN RESTAURANTS SEE
0
Dropped Catering Leads
100%
Dietary Questions Answered
24/7
Catering Capture
HEAR IT IN ACTION
Shared plates, dietary flags, upsell, payment. Under 90 seconds.
Hero: Thanks for calling! I'm Hero. What can I get for you?
Caller: We need a mezze platter for 4, two chicken shawarmas — one with no onion — and do you have anything gluten-free?
Hero: Mezze platter for 4, two chicken shawarmas, one no onion. For gluten-free, our rice bowls, salads, and grilled meats are all GF. Want to add a GF option?
Caller: Yes, add a grilled chicken rice bowl, no sauce.
Hero: Got it! Total is $58.25. Pickup or delivery?
Caller: Pickup in 25 minutes.
Hero: Perfect! Sending your pay link now. See you in 25!
✓ GF option surfaced · Modifier captured · Order to POS instantly
REAL RESULTS
“We were missing catering calls during dinner service — just impossible to handle those conversations properly. Hero now captures every catering inquiry with all the details. We booked 3 events in the first month just from calls we would have missed.”
Olive Branch Mediterranean
Phoenix, AZ — OrderHeroAI Customer
Forward your Mediterranean restaurant's phone number. Hero starts answering every call in minutes. You keep 100% of food revenue.
$29 Go LiveGo live for $29/mo · You keep 100% of food revenue
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