Go live for $29/mo. Daily specials answered. Family packs sold.
Hero handles daily special inquiries, side selection complexity, and family pack orders — while your team keeps the fried chicken coming and the greens simmering.
THE PROBLEM
Info calls about specials, side selection debates, and large family orders overwhelm any staff member during peak hours.
Soul food restaurants run daily specials — and every caller wants to know what's on today. These info calls clog your line during the busiest hours, preventing real orders from getting through.
"I want the fried chicken — but what sides? Can I mix and match? Is the mac and cheese fresh today?" Soul food sides are half the reason customers call. Getting them wrong is unforgivable.
"I need a family pack for 8 — 2 meats, 4 sides, and cornbread. Can I split the sides?" Large family orders over the phone require careful attention that a busy lunch staff can't always provide.
THE SOLUTION
Daily specials, sides, family packs — Hero handles the phone while you handle the kitchen.
Hero knows today's specials in real time. "What's the special?" gets an instant, enthusiastic answer — smothered pork chops, oxtail, catfish — whatever you've got. Callers order, they don't just browse.
Hero walks callers through every side option — mac and cheese, candied yams, collard greens, cornbread — and captures their exact choices. No mix-ups, no surprises at pickup.
"Want to upgrade to the Sunday Family Pack? Comes with 2 proteins, 5 sides, cornbread, and sweet tea." Hero upsells family packs naturally, increasing average ticket 25–40% per call.
Soul food regulars are fiercely loyal. Hero recognizes their number: "Same fried chicken, mac and cheese, and candied yams as last Sunday?" One yes — paid, in queue.
Every order fires to your kitchen instantly with full side selections noted. No more misheard orders, no paper pads, no confusion at the counter.
Hero sends a pay link right after the order. Customers pre-pay and just pick up. Faster service, less cash handling, smoother Sunday rush.
RESULTS SOUL FOOD RESTAURANTS SEE
0
Missed Calls
35%
More Family Packs Sold
24/7
Specials Info On Demand
HEAR IT IN ACTION
Specials announced, sides selected, family pack upsell, payment. Under 90 seconds.
Hero: Thanks for calling! I'm Hero. Today's special is smothered pork chops with candied yams. What can I get for you?
Caller: Ooh, give me the pork chop special. And what sides can I get?
Hero: Smothered pork chop comes with 2 sides — mac and cheese, collard greens, candied yams, black-eyed peas, or cornbread.
Caller: Mac and cheese and collard greens. And cornbread.
Hero: Smothered pork chop, mac and cheese, collard greens, and cornbread. $17.50. Want to upgrade to our Family Pack for $45 — feeds 4?
Caller: Yes! We've got family coming. Let's do the Family Pack.
Hero: Family Pack it is! Sending your pay link now. Ready in 30 minutes!
✓ Special announced proactively · Family pack upsell landed · Order to POS instantly
REAL RESULTS
“Sunday is our biggest day and we were losing orders left and right. Hero handles every call now, pushes the family packs, and our Sunday revenue is up 40%. My grandma would be proud.”
Mama's Soul Kitchen
Atlanta, GA — OrderHeroAI Customer
Forward your soul food restaurant's phone number. Hero starts answering every call in minutes. You keep 100% of food revenue.
$29 Go LiveGo live for $29/mo · You keep 100% of food revenue
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