Everything your restaurant needs

Powerful Features,
Zero Complexity

From AI phone ordering to delivery integration — everything works together so you can focus on making great food.

THE HERO STANDARD

Every feature meets the HERO standard

High Performance · Engaging · Responsive · Operator

H

High Performance

Handles 50+ concurrent orders. Never drops a text or misses a call.

Text & Phone Ordering · Security & Reliability

E

Engaging

Recognizes regulars by name. Remembers their usual. Upsells naturally.

Repeat Caller Recognition · SMS Campaigns

R

Responsive

15-second text reorders. Instant call pickup. Zero hold time.

Pay by Text · Restaurant Portal

O

Operator

Runs your entire ordering operation end to end. One AI, everything handled.

POS Integration · Delivery · Payments

Text & Phone Ordering

Regulars text "reorder" and pay in one tap — 15 seconds, done. Hero also answers every call instantly with natural, human-like conversation — not a clunky phone tree.

Answers every call 24/7, no hold times
Handles 50+ concurrent calls
Natural conversation, not a phone tree
Gets every order right — no miscommunication

Repeat Caller Recognition

Hero remembers your regulars. One call and they're greeted by name with their favorite order ready to confirm.

"Your usual?" instant reorder
Remembers preferences, allergies, past orders
Personalized greeting by name

Pay by Text

Customers pay in seconds via SMS link — no card numbers over the phone, no extra hardware. You keep 100%.

Customer gets SMS payment link
Pay only when you earn — no upfront cost
Saved card for instant checkout

SMS & Email Campaigns

Pro

Turn every caller into a repeat customer. Auto-capture contacts and run targeted marketing — all from your dashboard.

Auto-capture every caller into CRM
Flash sales, win-back offers, new item promos
Segment by VIP, location, order history

Delivery Integration

Pro

Delivery via DoorDash Drive and Uber Direct is live. Hero automatically picks the fastest, cheapest option.

DoorDash Drive + Uber Direct — Live
Smart routing picks cheapest provider
Per-tenant delivery config (radius, fees, markup)

Restaurant Portal

Everything you need to run your phone ordering — live orders, call recordings, menu management, and customer insights in one place.

Live order dashboard
Call recordings & transcripts
Menu management
Customer database
Analytics & insights

Security & Reliability

Payments powered by Stripe. Bank-level encryption. Your data stays yours.

Payments powered by Stripe (PCI-DSS Level 1)
Bank-level encryption — TLS in transit, AES at rest
We never store full card numbers

THE FRAMEWORK

Your Customer Calls Once → Texts Forever → Pays Instantly

Every feature maps to one step in the loop. Together, they create a revenue engine that runs on autopilot.

Calls Once

The first order comes by phone. Hero captures their info, takes the order, and converts them to text ordering.

  • Text & Phone Ordering
  • SMS Campaigns (outbound triggers)
  • 24/7 availability — always on

Texts Forever

Every reorder is a simple text. Hero remembers their order, their card, their preferences.

  • Repeat Caller Recognition
  • Saved cards & preferences
  • Customer database & CRM

Pays Instantly

Payment captured, order fired to POS, kitchen starts cooking. 15 seconds, done.

  • Pay by Text & saved cards
  • Direct POS integration
  • Delivery dispatch

BUILT FOR SECURITY

Bank-Level Protection

Payments powered by Stripe. Data encrypted in transit and at rest. We never store full card numbers.

Bank-Level Encryption

All data encrypted in transit (TLS 1.3) and at rest.

Payments Powered by Stripe

Stripe is PCI-DSS Level 1 certified. We never store raw card numbers.

Your Data Stays Yours

We don't sell customer data to third parties. Ever.

Automatic Backups

Continuous backups with point-in-time recovery. Your data is never lost.

Trust Scoring

Every order gets a trust score to flag suspicious activity before it processes.

Built on Trusted Infrastructure

Powered by Stripe, Railway, and Twilio.

Ready to Go Live?

Go live for $29. Forward your number and Hero starts answering calls instantly.

Go Live Free

Or try our live demo first:

(561) 769-2628

Hero answers 24/7 at Town Hero Subs